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  • Writer's pictureNatalie Lynch

What Do I Need To Know About Service Animals In The Workplace In Wyoming?



Employers and service animal owners in Wyoming should be aware of the laws and regulations governing the use of service animals in the workplace. This article will provide an overview of everything employers need to know about accommodating service animals, including the Americans with Disabilities Act (ADA) requirements and other state laws.


Additionally, it will address some common questions that employers have about service animals, including whether or not they can be denied entry into the workplace and what is required to ensure a safe and comfortable work environment for everyone. Supporting valuable members of an organization through service animal accommodations is important to ensure that all employees can participate fully in the workplace.


However, conflict can arise if other employees are feeling threatened by the presence of a service animal or if the organization is not in compliance with the law. This article will provide an overview of the various legal requirements and best practices for accommodating service animals in Wyoming. As a business leader or HR professional, understanding these regulations will help ensure that all employees can work in a safe and comfortable environment.

What Are Service Animals For?

Service animals are those that have been trained to perform tasks or activities for people with disabilities. Service animals can help people with physical, sensory, psychiatric, intellectual, and other mental disabilities by assisting them by guiding them around obstacles or pulling a wheelchair. Service animals are often dogs but may also be miniature horses or other species of animal.


The reason why service animals are aidful to disabled people is that they can sense and respond to cues from their owners that other people might not be able to detect. Additionally, service animals provide emotional support that can help people with mental health conditions feel less anxious or depressed.


It's important to remember that some team members may have experienced trauma in the past and not all human interactions bring them the same level of comfort. In these instances, service animals can be a necessary and valuable tool to help people feel safe in the workplace. In many cases, they are not just animals for fun but can actually be thought of as medical equipment.

Can Service Animals In The Workplace Make Your Employees More Productive?

Having service animals in the workplace can make employees more productive, as they can help reduce stress and create a more comfortable work environment. Service animals can provide emotional support to people with mental health conditions, helping them remain focused on their tasks and better manage their time.


Additionally, having service animals in the workplace can foster an inclusive atmosphere where everyone feels welcome and appreciated. Acknowledging the needs of those with disabilities sends a message to all employees that their contributions are valued and respected.


Anxiety and depression do not make people more productive. If the service animal is well trained and does not disrupt the work effort of others, then it can help people become more efficient in the workplace. Although some team members may have resentment or fear towards service animals, having them around can increase productivity and make everyone feel more comfortable.

Are Service Animals Legal in The Workplace In Wyoming?

The ADA (Americans with Disability Act) protects individuals with disabilities from discrimination in the workplace by requiring employers to make reasonable accommodations for service animals when needed. This law applies to state and local governments, businesses, as well as non profit organizations that serve the public - an overall mandate for all entities.


This includes allowing service animals into public areas where they would otherwise be prohibited and making sure that the work environment is safe and comfortable for the animal’s handler. According to titles II and III of the ADA, only dogs are legally recognized as service animals. In some cases, as mentioned earlier, miniature horses are acceptable but they have to be approx. 70 and 100 pounds. Any heavier and they may be considered too large to be a service animal.


In Wyoming, businesses and organizations are required to accommodate the needs of individuals who require the assistance of a service animal. Employers must make reasonable adjustments to ensure that these employees are not discriminated against in the workplace and that their needs are met. Although some employees may be uncomfortable with having a service animal, it is important to remember that everyone should be treated equally and with respect.

Conflicts That Can Arise From Service Animals

Some team members may not be productive around animals. Even quiet dogs may elicit a phobia in some people, which can lead to anxiety or fear. In some cases, this could hurt the work environment and other employees, resulting in potential conflicts.


It is important to be mindful that service animals can be overly protective of their handlers and may display aggressive behavior if they feel their handler is being threatened. To avoid any potential conflicts, employers should make sure all team members are aware of the service animal’s presence and its purpose.


Additionally, it should be made clear to all employees that the service animal must not be disturbed or provoked in any way. Harassment goes beyond just the problematic human-to-human interactions but also encompasses animal-to-human interactions which can be just as serious.


Finally, employers should ensure that all members of the team understand the proper etiquette when interacting with service animals. This includes asking permission before petting the animal, not offering food or treats, and avoiding loud noises or sudden movements that may startle the animal. Taking these precautions can help prevent any conflicts from arising and keep everyone safe.

Examples of Workplace Conflict Involving Service Animals

Imagine two co-workers working side by side. On experiences, PTSD and has been assigned a trained service dog to help with their condition. The other co-worker is afraid of dogs and finds it extremely uncomfortable to be in the same room as them. This can lead to feelings of anxiety, fear, resentment, and conflict between the two co-workers.


Terminating work contracts based on these conditions for either employee would be in direct violation of the ADA and should be avoided at all costs. Instead, employers should work with both parties to come up with a reasonable solution. This could include reassigning the task to another employee or changing the work environment to accommodate both parties.


HR could ask for the employee with the service animal to provide documentation from a veterinarian proving that the animal is trained and well-behaved. This may lower the fears of the other employee and help create a work environment that is conducive to productivity. Employers should make an honest effort in changing the seating arrangements in the office so that both parties have comfortable and safe working conditions.


If in a public area such as the cafeteria, employers should ensure that there is a designated spot for the service animal and its handler away from any other workers or customers. This will help alleviate any potential tensions or conflicts and ensure everyone feels secure in their space. With clear communication, understanding, and mutual respect, employers can help their team members work together in harmony.


Reasonable claims of allergies can arise. To ensure that everyone is comfortable, assign both parties to different rooms or locations within the same room if possible. This allows all involved individuals ample breathing space while still allowing them to partake in the event together. Installing an air filter in the space can help reduce potential allergy triggers. This will show that you as an employer are willing to invest in the safety and well-being of your team.


Another example of workplace conflict involving service animals would be if the animal creates a distraction in the workplace. This could include excessive barking, disruptive behavior, or other distractions which can reduce employee productivity and lead to potential tension among team members. The handler must always be aware of their service animal’s behavior and take reasonable steps to keep it from becoming too distracting. If the situation continues to be an issue, employers should take the necessary steps to address it.


Is the animal barking because employees are throwing items at it or teasing it? If so, the employer should step in and take action against those who are instigating the problem. With proper training and appropriate corrective measures, employers can help eliminate any unwanted distractions and create a more peaceful work environment.

What Are The Rules Regarding Service Animals In The Workplace

When approaching a workplace crisis relating to service animals, knowing the specific rules and regulations surrounding them is essential. Employers should always be aware of their local, state, and federal laws when it comes to handling animals. In Wyoming, the ADA rules apply. Here is a breakdown of the different rules and regulations that employers should be aware of:


● Service animals are considered assistance animals and must be allowed in all public places, including the workplace unless doing so would cause undue hardship due to the size or type of animal, the risk they pose to other individuals or the disruption they may cause to the workplace.


● According to the Americans with Disabilities Act (ADA), service animals are not bound by regulations regarding harnesses, identification tags, or vests. However, some handlers will opt to use these items to help identify their service animals and make it easier for others to recognize them.


● Businesses must not demand any documentation as a prerequisite for entry, such as proof that the animal has been licensed, trained, or certified in service. No certification is necessary for service dogs. Personal questions about a person's disability and requests for documentation are also inappropriate.


● Unless a service animal is unruly and the handler fails to contain it, or if it isn't housebroken, individuals with disabilities may not be asked to remove their assistance animals from any establishment. Essentially, if the animal is conducting itself properly, it should not be asked to leave.


● When there is a valid cause for requesting the exclusion of a service animal, staff must provide the person with a disability an opportunity to receive goods or services without their presence. This means offering an alternative means of providing the goods or services, if possible. For example, if the service animal is excluded from a restaurant, staff should offer to take the person's order to their table and bring it back to them.


● Even when state or local health codes prevent animals from being on the premises, establishments that sell or make food must typically permit service animals in public areas. This can be surprising to many employers, so it's essential to double-check your local laws.


● People who have disabilities and rely on service animals must not be subjected to discrimination or higher fees than those without pets. They are also entitled to the same access as other customers, with no separation from them.


● Moreover, businesses that collect deposits or fees from pet owners must exempt service animals from this charge. Penalizing customers or employees based on their needs for a service animal is illegal and strictly prohibited.


● Similarly to all other guests, a customer with a disability may be charged for any damages caused in the hotel by themselves or their service animal. This is standard practice at most hotels and businesses. Handlers are responsible for the behavior of their animals.


● Service animals are meant to be self-sufficient and require no additional care or supervision from staff. Staff is not expected to be trained in how to handle and care for service animals.

The Importance of Being Compliant With These Laws

Being insensitive to either party can be understood as harassment from the employer towards their employees. This can lead to serious legal repercussions and fines for the company. To avoid this, employers must be aware of their responsibilities when it comes to accommodating service animals in the workplace.


In addition, employers should also ensure that their employees are well-educated on how to properly interact with service animals. This includes understanding basic animal behavior, how to properly respect the space of the handler and the animal, and how to address any potential issues that arise with the service animal.


Service animals must be trained and have a handler, and the workplace should be set up in a way where both parties can comfortably do their work without any issues. Training the animal isn't the responsibility of the organization, but ensuring that the animal, the handler, and the other employees are all respected is. Including a section on how to conduct oneself in the presence of service animals in the company's workplace policies can help set clear expectations and guide employees to make the right decisions.


If neglecting the needs of someone's service animal is something that you are willing to pursue, expect to be sued. Beyond being held responsible for any potential damages, employers can also face hefty fines and legal repercussions. With clear guidelines in place, companies can protect themselves from any unnecessary legal issues.

Bad Business When Company Culture Is Full of Harassment

Service animals become clear signs that someone is working on improving their mental health. This can signal workplace predators and bullies. Employers must be aware of this potential and take the necessary steps to protect both people with service animals and their coworkers.


It is important to enforce the company guidelines and take the necessary actions against malicious activity. This could include suspending or terminating the perpetrator and further explaining company policy to prevent similar situations in the future. Employers must respect their employees' mental health and provide a safe, healthy environment for all.


Leaders that laugh at those with disabilities create a hostile environment and one that is not conducive to productivity or growth. The same can be said about those that bring up their fears or lack of productivity due to their service animal's presence. Allowing these kinds of attitudes to continue can lead to a toxic work culture and an unhealthy working environment.


Both phobias and disabilities should be approached with empathy. Knowing the laws in place and taking the necessary steps to protect those with service animals is essential for employers. Establishing a positive company culture starts from the top, and those in leadership must do their part by setting a good example and showing respect for everyone who works for the company.

Abuse of Rights

In some rare cases, some individuals may be abusing their rights to bring a service animal into the workplace. This could include bringing in an untrained animal, having multiple animals on the premises, or using them for personal gain. It is essential for employers to know and enforce their policies about service animals and take appropriate action if these rules are violated.


Service animals must be well-behaved at all times; any disruptive behavior should not be tolerated. Employers should also keep track of how many times they have had to take disciplinary actions against someone with a service animal, as this could indicate potential abuse and misuse of the right.


If employers suspect that someone is violating their policies regarding service animals, then it is crucial to investigate the matter further before taking any action. This could include interviewing both the handler and any affected coworkers or having a third-party assessor come in to evaluate the situation.


At the end of the day, employers need to ensure that everyone in their workplace is respected, regardless of whether they have a service animal or not. Having clear policies in place is essential for creating a safe and inclusive work environment for all involved.

Example of Abuse of Rights

If there are personal resentments between two workers and one finds out that the other has phobias or fears of animals, they may attempt to bring a service animal into the workplace just to harass them. This type of malicious conduct is completely unacceptable and should be dealt with immediately. The perpetrator should be warned and encouraged to find a way to resolve the conflict without resorting to this type of behavior.


This is a grey area as if they can prove that the service animal is necessary to aid with any mental health difficulties they may have, then they can be allowed access; however, employers must remain vigilant and ensure that the service animal is not present for personal gain or to cause distress.


If an employer finds out that someone has malicious intentions by bringing a service animal into the workplace, then they must take the necessary actions against these activities. This could include suspending or terminating the perpetrator and further explaining company policy to everyone involved.


This is a rare situation and bringing in legal aid for this type of issue may be necessary. By having additional professional help, you can ensure that justice is served and that the boundaries surrounding service animal usage are upheld. Working with competent lawyers that can conduct workplace investigations can be beneficial as they can assess the situation objectively. Employers may form bias (loves animals or hates animals) and this could lead to misjudgment.


Ultimately, employers should be aware of their rights and responsibilities when it comes to service animals in the workplace. They must take the understanding of the situation into account and ensure that all parties involved are treated fairly and with respect. Doing so will create a safe, comfortable environment for everyone in the workplace, regardless of their service animal status.

The Importance of Working With Regional Lawyers

Although the broader ADA laws are in effect across the United States, some of the more specific details regarding service animals may differ from state to state. To ensure that all rules are being followed and that employees are receiving proper protection under the law, it is best to consult with a relevant regional lawyer.


By working directly with an experienced attorney, employers can learn more about their rights and responsibilities as they relate to service animals in the workplace. This will help them create policies that are in line with local laws and that provide proper protections for everyone involved.


Having a professional legal opinion on hand will also be beneficial if any disputes arise regarding service animal usage. It can ensure that the employer is handling the situation correctly and that the rights of all parties involved are respected. Having a dedicated lawyer draft the necessary documents and represent the company in any legal proceedings can help protect the business and its employees.


Employee contracts should include information regarding service animals in the workplace and how to handle these situations. If a dispute arises, then having all documentation on hand can help move court proceedings swiftly. Furthermore, having a lawyer on retainer will help answer any questions that may arise and provide sound legal advice in the event of an issue.


Employee terminations are a serious issue and without proper legal advice and documentation, employers may find themselves in a difficult situation. Working with a regional lawyer is the best way to ensure that all rights and regulations are upheld. Doing so will protect both the employer and their employees from any legal repercussions that may arise from service animal usage in the workplace.

Prevention and Crisis Management

Ultimately, it's best to prevent workplace disputes from ever occurring in the first place. Employers should remain vigilant and ensure that their policies are clearly articulated to everyone involved with the company. This involves consulting with regional lawyers to ensure that all regulations are being followed correctly. Creating the set guidelines for service animal usage in the workplace can also help to prevent any disputes from arising.


It may not be the most fun part of running a business, but having crisis management procedures in place is essential. If a dispute does arise, then it's important to have a plan in place for how to properly handle it. Neglecting this process can lead to serious liabilities for your firm. Formalizing the process and having lawyers on retainer to ensure that all regulations are being followed correctly can help protect the business from potential repercussions.


Service animals are becoming more common in the workplace, so employers must be aware of their rights and responsibilities. Productivity and fairness can be maintained when employers take the time to research regional laws and consult with experienced professionals. With the right paperwork and legal advice, companies can ensure that all employees, regardless of their service animal status, are treated fairly and equally in the workplace.

Where To Find The Best Lawyer For Service Animal Compliance In Wyoming

The Lynch Law Firm specializes in helping companies throughout the west develop compliant and usable systems so managers can focus on operations instead of people management. Our team is well-versed in Wyoming's service animal regulations and will ensure that your workplace remains compliant with all applicable laws. We have decades of experience in the legal field and can help ensure that your business and employees are protected from any potential liabilities.


Contact us today for more information about how we can help your Wyoming business stay compliant with service animal regulations. Call (307) 298-5122 for more information. We look forward to hearing from you and helping you develop the best system for your business.

Frequently Asked Questions

We've covered quite some ground in this article, so let's go over some of the frequently asked questions (FAQs) about service animal compliance in Wyoming. Each organization will have personalized needs, and contacting a local lawyer is the best way to ensure that all regulations are being followed correctly. However, here are some quick answers to frequently asked questions.

Q: Is this article enough to cover service animal regulations in Wyoming?

A: No, this article provides a general overview of the legal implications of having service animals in the workplace. This article was written by Thothorca Inc. with help from our legal team. It is intended to be a general guide to service animal compliance in Wyoming for informational purposes only. It does not constitute legal advice and should not be considered as such. However, contacting The Lynch Law Firm can provide you with the best legal advice for your specific situation.

Q: What is the process of getting a service animal in Wyoming?

A: A medical doctor or qualified mental health specialist must prescribe an emotional support animal for it to be classified as such. Without this document, a service animal cannot receive any special accommodations in Wyoming. Animals themselves, however, do not need to be certified to qualify as service animals.

Q: Can an employer ask for proof of certification?

A: No. In Wyoming, employers cannot ask for proof of certification as this could be discrimination. It is important to have clear policies in place that outline the expectations of any service animal in the workplace. All employees should be treated equally, regardless of their service animal status.

Q: What is the best action plan if an employee with a service animal does not follow the policy?

A: First, employers should refer to their policies. If there are no specific policies in place, then employers should take the time to research the regional laws and consult with experienced professionals. It is important to ensure that all applicable laws are being followed and that employees are treated fairly and equally in the workplace.

Q: Why is prevention better than crisis management?

A: The reason why prevention is better than crisis management is that it allows businesses to remain compliant with all applicable laws, avoid any potential liabilities, and ensure that their employees are treated fairly and equally. Rather than reacting, being proactive and having rigorous policies in place helps create a safe and productive environment. Taking the time to research applicable laws, educate employees, and consult with experienced professionals.

Final Thoughts

Disabilities do not mean incompetent. Some of the most productive team members are often those with service animals. So, it is important to ensure that all applicable laws are being followed and that businesses create an environment where everyone feels included and respected. Some of the best clients are also those with service animals, so it is important to ensure that your Wyoming business stays compliant and up-to-date on the latest regulations.


The Lynch Law Firm can help you develop the best system for your business so you can focus on operations instead of being stressed by people management. Contact us today for more information about how we can help your Wyoming business stay compliant with service animal regulations. Call (307) 298-5122 for more information. Reduce your liabilities and foster an inclusive environment!



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